How long can I make a return? To take advantage of the return of an item purchased on the website www.offreverse.it , you must make the return no later than 5 working days from the date of delivery of the package.

How to return? To make a return you will have to independently contact a courier of your choice or the Italian post office and organize the shipment of the items to be sent.

The shipment must be sent to the following address:

Offreverse by Mascelluti Sara

Via Antonio da Sangallo, 17/T

06034 Foligno (PG) Italy

Tel: 328 5532336

Refund or Voucher For returns you can choose whether to receive a refund or a voucher for the value of the returned goods.

How long will it take for me to receive my refund? Once the sent product is received at the office, we will issue the refund within 5 working days. *In case of payment in installments only, the refund will only be made after acquisition and settlement by Klarna, within 15 working days.

Where will I receive my refund? Refunds will be issued with the same payment method chosen during the purchase. In case of payment by cash on delivery (on delivery) you will need to communicate via WhatsApp a BANK IBAN to which the amount can be credited.

Are shipping costs included in the return? The user will only be refunded the actual price of the returned products, therefore shipping costs will not be refunded.

ATTENTION! The items must retain all labels and be in perfect condition; otherwise it will not be accepted and the payment return process will not be processed.